Loading...
Frequently Asked Questions 2020-12-30T15:08:17+00:00
Where do we meet the guide? 2020-12-28T14:06:55+00:00

Both our daily tours, ‘A History of Terror’ and ‘Best of Belfast’ start at the front gates of Belfast City Hall in Donegall Square North.

If you have a private or group tour booked with us the meeting point will be specified in your confirmation email.

What times do the tours start? 2020-12-28T14:06:47+00:00

‘A History of Terror’ starts at 10.30am.

‘Best of Belfast’ starts at 10.00am.

We recommend you arrive 5 to 10 minutes beforehand.

What should I bring? 2020-12-28T14:06:42+00:00

We recommend comfortable walking shoes and to dress appropriately for the weather.  An umbrella or light raincoat are always a good idea just in case of a rain shower during summer too.

Where do the tours finish? 2020-12-28T14:06:36+00:00

‘A History of Terror’ finishes by the Beacon of Hope on Oxford Street, just a 5 minute walk from the start.

‘Best of Belfast’ finishes at the city hall, where it starts.

Is there much walking? 2020-12-28T14:06:30+00:00

The tours are between 1.5 and 1.75 miles long.

Are the tours wheelchair accessible? 2020-12-28T14:06:26+00:00

Yes, Belfast city centre is completely flat and there are no steps or stairs anywhere on the tours.

Can I bring my dog? 2020-12-28T14:06:20+00:00

Yes.  We love dogs.

Can I bring my children? 2020-12-28T14:06:12+00:00

Yes, but we do not have child prices.

‘A History of Terror’: We do not recommend the tour for children under 12, but it is at the parent’s discretion.  

‘Best of Belfast’.  There is no recommended minimum age for this tour.  

You do not need to buy a ticket for children under 12 unless you want them to have an audio headset to hear the guide more clearly during the tour.

All ages 12+ are subject to our standard pricing.

Do I need to book or can I just turn up at the start of the tour? 2020-12-28T14:06:07+00:00

We really recommend you book in advance.  Tours in high season regularly sell out on the day of the tour and sometimes before, while in low season tours will be cancelled if no-one has booked by the previous day.  So if you just turn up you run the risk of there being no tour running in low season, or no space on the tour in high season!  

But if you do risk it we will happily bring you on the tour if there’s space, just make sure to have cash to pay the guide at the end of the tour!

Should I tip my guide? 2020-12-28T14:06:00+00:00

Tips are by no means obligatory, but if you feel that your guide has given you an amazing experience feel free to tip them, it will mean a lot to them!

Where can I park? 2020-12-28T14:05:53+00:00

On street parking in Belfast is limited to 2 hours and so is no use to you for the duration of the tour, except on Sundays when on street parking is totally free.

We recommend a choice of 2 high-rise carparks in the city centre: Hi-Park in High Street and Castlecourt Carpark.  Both are a 5 minute walk from city hall (where the tours start).  The High Street carpark is also convenient for the end point of both tours.  Parking should cost no more than £10 for 3 hours in either carpark.

Do the tours still run in bad weather? 2020-12-28T14:05:48+00:00

The tours run rain or shine, please check the forecast and dress appropriately.  We have cancelled only a handful of tours due to either snow or storms in the last 8 years.

Is there somewhere nearby that I can store my luggage during the tour? 2020-12-28T14:05:40+00:00

The Visit Belfast office in Donegall Square North (30m from where we meet) has a left luggage facility which costs a few pounds normally.  Visit Belfast opens every day at 9am except Sundays when it opens at 11am.  

On Sundays an alternative is the Irish Tour Tickets office on Great Victoria Street, approx. 500m from city hall which also offers a luggage facility.  Price is £5 we think?

How do I find the guide? 2020-12-28T14:05:35+00:00

Your guide will be wearing a black jacket or t-shirt with the ‘DC Tours’ logo on their left breast.  They don’t carry branded umbrellas because everyone else does.

Do you limit the group size? 2020-12-28T14:05:27+00:00

In off season tours rarely sell-out and 6 to 10 guests is a typical number of guests.  In high season we will limit the tour group to a maximum of 20 guests normally.  We use the world class Vox Tour Guide Audio System to allow you to hear the guide clearly at all times, even in larger groups this makes for an excellent tour experience.

Are there toilets available? 2020-12-28T14:05:18+00:00

The tour begins at Belfast City Hall, which has accessible toilets for the public.  There is no dedicated comfort break during the tours, but if you let your guide know he will organise one for you at a convenient café.

What happens if I’m late? 2020-12-28T14:05:11+00:00

Please try to get to the meeting point 5 or 10 minutes before the start of your tour, it gives you a chance to find your guide and get to know them a bit before the tour starts, which is always nice.

If you do happen to be a few minutes late your tour should still be easily found, just inside the grounds of city hall where your guide will be giving an introduction to the group.

Once your guide has started their tour they will not be able to answer their mobile phone though, so if you are having problems finding them please call our office phone on +447716949460 and we will try to direct you to your group and help you catch up with them.

Do we see political murals and peacewalls on the ‘A History of Terror’ tour? 2020-12-28T14:05:05+00:00

No, there are no political murals or peacewalls in the city centre where the tour takes place.  ‘A History of Terror’ tells the story of the Troubles and path to peace while visiting 7 locations in Belfast city where major events took place in the early 1970s.  There are few physical reminders of the conflict left in the city centre, but through the rich and detailed story-telling of your guide, the tour is undoubtedly the most meaningful and accurate way for you to discover the history of the Troubles in Belfast.  And you will discover some of the best examples of non-political street art in Belfast on the tour while also witnessing the resilience and regeneration of Belfast and it’s people.

If you REALLY want to see the murals and the peacewalls contact us for a private tour or download our ‘Murals, Peacewalls & More’ Self-Guided Tour of West Belfast on our DC Tours Belfast app.

What happens if I need to cancel? 2020-12-28T14:04:52+00:00

If you have booked directly with us and you need to cancel with more than 24 hours notice we will give you a full refund.  If you cancel with less than 24 hours notice or don’t show up then there is no refund unfortunately. 

If you booked through another retailer or ticket seller, i.e. Viator, TripAdvisor Experiences, GetYourGuide, Airbnb etc, then you must contact them directly.

If you need to cancel a private or group tour please refer to our Terms & Conditions for cancellations.

Get in touch

Still need to ask us something? No problem, just fill in this form or call us on +447716949460