Are there charging points nearby for my electric vehicle?
You can find all the nearest electric vehicle charging points in Belfast on this list from ZapMap. They also have a link to an interactive map on this page.
What do I do if I can’t login?
If you have any problem joining the Experience please contact us at cu@deadcentretours.com or call us on +44(0)7716949460 and we will do our best to fix any issues quickly.
How does the Q&A session work?
Feel free to ask questions during the presentation through the Q&A and Chat functions. You can also upvote other guests’ questions if you find them interesting. At the end of the presentation we will answer as many questions as we can [...]
What is the refund policy?
Due to the limited numbers on each Experience, refunds are not available. But if you give us at least 24 hours notice we will offer you a credit for a future Experience date instead.
Is the Experience available as a recording?
No, the Experience is not available as a recording, and we ask that our guests do not record to allow us to protect the content.
Can my partner / family watch too?
Yes. We know that you will find our Online Experience to be powerful and thought provoking. So we are happy for you and your family to login from a single device, share a screen and discover our history together. We [...]
How long does the Experience last?
The live webinar will run for up to 2 hours, including the Q&A and discussion. The first 60 minutes is the presentation. After this, guests can leave if they wish or stay around to ask questions, chat and learn about [...]
Is the Experience live or pre-recorded?
The History of the Troubles Experience is entirely live! Feel free to submit questions during the presentation using the Chat function and we will endeavour to answer them all and chat directly with our guests in the Q&A and Discussion [...]
What happens if I need to cancel?
We understand - sometimes a cancellation is unavoidable. If you've booked directly with us, we offer a full refund if you cancel with more than 24 hours notice . Unfortunately we cannot offer a refund if you cancel with less [...]
Do we see political murals and peacewalls on the ‘A History of Terror’ tour?
No, there are no political murals or peacewalls in the city centre where the tour takes place. ‘A History of Terror’ tells the story of the Troubles and path to peace. It visits seven locations in Belfast city where major [...]
What happens if I’m late?
Please try to get to the meeting point 5 or 10 minutes before the start of your tour. It gives you a chance to find your guide and get to know them a bit before the tour starts, which is [...]
Are there toilets available?
The tour begins at Belfast City Hall, which has accessible toilets for the public. There is no dedicated comfort break during the tours, but if you let your guide know he will organise one for you at a convenient café. [...]