What happens if I need to cancel?

We understand - sometimes a cancellation is unavoidable. So if you have booked directly with us and you need to cancel with more than 24 hours notice we will give you a full refund.  If you cancel with less than [...]

By |2021-03-28T17:18:17+00:00December 22nd, 2020||Comments Off on What happens if I need to cancel?

What happens if I’m late?

Please try to get to the meeting point 5 or 10 minutes before the start of your tour, it gives you a chance to find your guide and get to know them a bit before the tour starts, which is [...]

By |2021-03-28T17:44:05+00:00December 22nd, 2020||Comments Off on What happens if I’m late?

Are there toilets available?

The tour begins at Belfast City Hall, which has accessible toilets for the public.  There is no dedicated comfort break during the tours, but if you let your guide know he will organise one for you at a convenient café. [...]

By |2021-03-28T17:43:10+00:00December 22nd, 2020||Comments Off on Are there toilets available?

Do you limit the group size?

In off season tours rarely sell-out and 6 to 10 guests is a typical number of guests.  In high season we will limit the tour group to a maximum of 20 guests normally.  We use the world class Vox Tour [...]

By |2021-03-28T17:41:05+00:00December 22nd, 2020||Comments Off on Do you limit the group size?

How do I find the guide?

Your guide will be wearing a black jacket or t-shirt with the ‘DC Tours’ logo on their left breast.  They don’t carry branded umbrellas because everyone else does.

By |2020-12-28T14:05:35+00:00December 22nd, 2020||Comments Off on How do I find the guide?

Do the tours still run in bad weather?

The tours run rain or shine, please check the forecast and dress appropriately.  We have cancelled only a handful of tours due to either snow or storms in the last 8 years.

By |2020-12-28T14:05:48+00:00December 22nd, 2020||Comments Off on Do the tours still run in bad weather?

Where can I park?

On street parking in Belfast is limited to 2 hours and so is no use to you for the duration of the tour, except on Sundays when on street parking is totally free. We recommend a choice of 2 high-rise [...]

By |2021-03-28T17:36:26+00:00December 22nd, 2020||Comments Off on Where can I park?

Should I tip my guide?

Tips are by no means obligatory, but if you feel that your guide has given you an amazing experience feel free to tip them, it will mean a lot to them!

By |2020-12-28T14:06:00+00:00December 22nd, 2020||Comments Off on Should I tip my guide?
Go to Top